Seeing What Others Don't: The Remarkable Ways We Gain Insights Hardcover
Author: Gary Klein - ISBN: 1610392515 - Language: English - Format: PDF, EPUB
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Review
Kirkus Reviews
"Intriguing findings that should play a transformative role, not only in the field of psychology, but also in corporate boardrooms."
Library Journal
“A valuable resource for business professionals to return to over again.”
Strategy & Leadership
“Written in a breezy yet informative conversational style, Seeing What Others Don’t is a good read and helps to stimulate our own thinking about how insights occur.”
Library Journal
“A valuable resource for business professionals to return to over again.”
Strategy & Leadership
“Written in a breezy yet informative conversational style, Seeing What Others Don’t is a good read and helps to stimulate our own thinking about how insights occur.”
About the Author
Gary Klein, PhD, a senior scientist at MacroCognition LLC, was instrumental in founding the field of naturalistic decision making. Dr. Klein received his PhD in experimental psychology from the University of Pittsburgh in 1969. He spent the first phase of his career in academia and the second phase working for the government as a research psychologist for the U.S. Air Force. The third phase, in private industry, started in 1978 when he founded Klein Associates, a research and development company that had grown to thirty-seven employees by the time he sold it in 2005. He is the author of Sources of Power: How People Make Decisions; The Power of Intuition; Working Minds: A Practitioner’s Guide to Cognitive Task Analysis (with Beth Crandall and Robert Hoffman); and Streetlights and Shadows: Searching for the Keys to Adaptive Decision Making. Dr. Klein lives in Yellow Springs, Ohio.
DETAILS
- Hardcover: 304 pages
- Publisher: PublicAffairs (June 25, 2013)
- Language: English
- ISBN-10: 1610392515
- ISBN-13: 978-1610392518
- Product Dimensions: 9.3 x 6.4 x 1.3 inches
- Shipping Weight: 1 pounds (View shipping rates and policies)
- Amazon Best Sellers Rank: #35,596 in Books (See Top 100 in Books)
- #23 in Books > Business & Money > Management & Leadership > Teams
- #42 in Books > Medical Books > Psychology > Applied Psychology
- #58 in Books > Health, Fitness & Dieting > Psychology & Counseling > Creativity & Genius
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Long ago, I realized that the true value of most (if not all) breakthrough insights is best determined by the nature and extent of the disruptive impact they have on the given status quo.
Here is a three-part challenge:
1. How to create an environment within which insights are most likely to occur?
2. How to recognize and then grasp them?
3. How to nourish their development and, if necessary, defend them while in that process?
These are among the questions to which Gary Klein responds and he does so with a series of brilliant insights of his own.
In 2005, he learned about a movement called "positive psychology," started by a psychotherapist - Martin Seligman - who was determined to add "meaning and pleasure to the lives of his clients" by emphasizing the positive dimension of their experience. "I felt that the concept of positive psychology applied to decision making as well," Klein notes, and suggests that to improve performance - increase the quality of decisions - "we need two things. The down arrow is what we have to reduce, errors. The up arrow is what we have to increase, insights. Performance depends on doing both of these things."
Klein focuses on 120 "cases" that demonstrate one or (in most instances) several of five strategies: Connections (dots, yes, but also similarities, causal relationships, and interdependence); Coincidences (clues to possible patterns of evidence and verification); Curiosities (initially, inexplicable phenomena that require closer attention); Contradictions (initially viewed as absurdities but then...); and Creative Desperation (unexpectedly resolving a problem that seems unsolvable).
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